Privacy Policy

This Privacy Policy explains how Power Haus Studios (“Power Haus,” “we,” “us,” or “our”) collects, uses, and shares information about you when you visit powerhausbh.com (the “Site”), book or attend a class, purchase a membership or package, or otherwise interact with us. By using our Site or services, you agree to the practices described here.

Information We Collect

We collect the following categories of information:

• Information you provide. Your name, email address, mobile phone number, billing and payment details, emergency contact, and any health, injury, or fitness information you choose to share with us so we can keep you safe on the reformer. We also collect the contents of messages you send us through our contact form or by email.
• Information collected automatically. When you use the Site, we automatically receive certain technical data, such as your device and browser type, IP address, referring pages, and how you navigate the Site, collected through cookies and similar technologies.
• Information from service providers. Our booking and payment provider, Mariana Tek, processes your reservations, memberships, and payments and shares related account information with us.

How We Use Your Information

• To provide, schedule, and manage your classes, memberships, packages, and payments.
• To communicate with you about bookings, including confirmations, reminders, waitlist updates, account and membership alerts, and customer support.
• To send you marketing and promotional messages where you have consented, and from which you can opt out at any time.
• To operate, secure, personalize, and improve our Site and services.
• To comply with our legal obligations and enforce our Terms of Service.

SMS / Text Messaging

If you opt in to receive text messages from Power Haus, we use your mobile number to send the messages described in the SMS section of our Terms of Service (for example, appointment and class reminders, account alerts, and promotional offers). You can opt out at any time by replying STOP, or reply HELP for assistance.

How We Share Your Information

We do not sell your personal information. We share information only in these limited circumstances:

• Service providers. With vendors who perform services on our behalf, such as booking and payment processing (Mariana Tek), website hosting and analytics (Vercel), mapping (Google Maps), and email delivery. These providers may use your information only to provide services to us.
• Legal and safety. When required by law, or to protect the rights, property, or safety of Power Haus, our clients, or others.
• Business transfers. In connection with a merger, acquisition, financing, or sale of assets.

As stated above, mobile opt-in data and consent, and text messaging originator opt-in data, are never shared with any third parties.

Cookies, Analytics, and Tracking

We use cookies and similar technologies to run the Site, remember your preferences, and understand usage through privacy-conscious analytics. Embedded content, such as the Google Maps view on our Contact page, may set its own cookies. You can control or disable cookies through your browser settings, though some parts of the Site may not function as intended without them.

Data Retention

We keep your information for as long as your account is active or as needed to provide our services, and thereafter as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Privacy Rights

Depending on where you live, you may have rights over your personal information. California residents have rights under the California Consumer Privacy Act (CCPA/CPRA), including the right to know what personal information we collect, to request access to or deletion or correction of that information, and to opt out of the “sale” or “sharing” of personal information. We do not sell or share personal information as those terms are commonly understood, and we will never discriminate against you for exercising your rights. To make a request, contact us at info@powerhausbh.com. We may need to verify your identity before responding.

Children’s Privacy

Our Site and services are not directed to children under 13, and we do not knowingly collect personal information from them. Clients under 18 must have the involvement and consent of a parent or legal guardian. If you believe a child has provided us personal information, please contact us and we will delete it.

Third-Party Links and Services

Our Site may link to or embed third-party services, including Mariana Tek for booking. Their use of your information is governed by their own privacy policies, and we encourage you to review them.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above, and material changes will be reflected on this page. Your continued use of our Site or services after an update means you accept the revised policy.

Contact Us

If you have questions about this Privacy Policy or your information, contact us at info@powerhausbh.com or by mail at 9849 S Santa Monica Blvd, Beverly Hills, CA 90212.